Privacy Policy

ShopKick.ai is a venture of The Infogetics Group, LLC ("Company," "we," "us," or "our"), a Michigan limited liability company with its principal place of business at 4635 East River Rd., Buchanan, Michigan 49107. We are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit shopkick.ai and any associated services, including our ad management platform and related tools (collectively, the "Site"). Please read this policy carefully. By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please discontinue use of the Site immediately.

1. Information We Collect

1.1 Information Collected Automatically

When you visit the Site or use our platform, certain information is collected automatically by our hosting infrastructure and third-party services:

• Server Log Data: Our hosting provider, Amazon Web Services ("AWS"), automatically collects standard log information including your IP address, browser type and version, operating system, referring URL, pages visited, date and time of access, and data transferred.
• Content Delivery Network Data: The Site is served through AWS CloudFront, which may process your IP address and request headers to deliver content efficiently.
• Font and Style Requests: The Site uses Google Fonts and Tailwind CSS served via content delivery networks. When you load the Site, your browser makes requests to these third-party servers, which may receive your IP address and browser information. Google's privacy policy governs the data collected through Google Fonts (policies.google.com/privacy).
• Platform Usage Data: Our platform may collect usage data such as session duration, features accessed, ad account interactions, and device information to help us improve the user experience.
• Ad Platform Data: When you connect your advertising accounts (Google Ads, Meta Ads, Microsoft/Bing Ads, LinkedIn Ads), we access campaign data, performance metrics, and account settings as authorized by your platform credentials and permissions.

1.2 Information You Provide Voluntarily

We may collect personal information that you voluntarily provide when you:

• Contact us via email, phone, or other communication channels listed on the Site
• Create a user account or profile on our platform
• Connect your advertising accounts to our platform
• Subscribe to newsletters, mailing lists, or service update notifications
• Request a demo or engage us for consulting services
• Participate in surveys, beta tests, or other interactive features
• Submit feedback or support requests

This information may include your name, email address, phone number, business name, mailing address, advertising account identifiers, and any other information you choose to provide.

1.3 Analytics and Tracking Data

We may use analytics services (such as Google Analytics or similar tools) to collect information about how you interact with the Site and our platform, including pages visited, time spent on pages, click patterns, scroll depth, and device information. These services may use cookies and similar tracking technologies.

1.4 Account Information

When you register for our platform, we collect your name, email address, username, password (stored in hashed form), profile preferences, connected ad account information, and other information necessary to create and maintain your account.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• Provide and maintain the Site and our platform: Deliver content, manage your account, process ad management recommendations, and ensure the Site and platform function properly.
• AI-powered ad management: Analyze your advertising data to generate recommendations, health checks, and performance reports. All recommendations require your explicit approval before execution.
• Communicate with you: Respond to inquiries, send transactional notifications, provide customer support, and deliver requested information.
• Improve our services: Analyze usage patterns, diagnose technical issues, and enhance the performance and functionality of our platform.
• Marketing and promotions: Send promotional communications about our services (with your consent where required by law). You may opt out of marketing communications at any time.
• Security and fraud prevention: Detect, prevent, and address security incidents, fraud, and other harmful or unauthorized activities.
• Legal compliance: Comply with applicable laws, regulations, legal processes, or governmental requests.
• Enforce our terms: Enforce our Terms of Service and other agreements.

3. Legal Bases for Processing

We process your personal information based on the following legal grounds:

• Consent: Where you have given explicit consent to the processing of your personal information for specific purposes (e.g., marketing communications).
• Contractual necessity: Where processing is necessary to perform a contract with you or to take steps at your request prior to entering into a contract.
• Legitimate interests: Where processing is necessary for our legitimate business interests, such as improving our services, ensuring security, and preventing fraud, provided these interests are not overridden by your rights.
• Legal obligation: Where processing is necessary to comply with applicable law or regulation.

4. Disclosure of Your Information

We may share your information in the following circumstances:

• Service providers: Third-party vendors who perform services on our behalf, including hosting (AWS), analytics, email delivery, and customer support. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
• Ad platforms: When you authorize us to manage your advertising accounts, we interact with Google Ads, Meta Ads, Microsoft/Bing Ads, and LinkedIn Ads APIs on your behalf. Each platform’s privacy policy governs how they handle your data.
• Parent company and affiliates: The Infogetics Group, LLC and its other ventures to the extent necessary to provide integrated services or fulfill your requests.
• White-label partners: If you access ShopKick.ai through a white-label partner, your account information may be shared with that partner as described in their privacy policy.
• Legal requirements: When required by law, subpoena, court order, or other legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business transfers: In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.
• With your consent: In any other circumstances where you have given your consent to the disclosure.

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activity and preferences. You can manage cookie preferences through your browser settings.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Server logs: Retained for up to 90 days for security and diagnostic purposes.
• Contact and communication records: Retained for the duration of our business relationship and for a reasonable period thereafter.
• Account data: Retained for as long as your account is active. Upon account deletion, your data will be removed within 30 days, except where retention is required by law.
• Ad platform data: Campaign data and recommendations are retained for as long as your account is active. Historical audit trail data is retained for compliance purposes.
• Analytics data: Retained in aggregated, anonymized form and is not subject to deletion requests.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or destruction. These measures include encryption of data in transit (TLS/SSL), access controls, secure hosting infrastructure through AWS, and regular security assessments.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete personal information.
• Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Portability: Request a copy of your personal information in a structured, machine-readable format.
• Opt-out of marketing: Unsubscribe from marketing communications by following the opt-out instructions or contacting us directly.
• Withdraw consent: Where processing is based on consent, you may withdraw your consent at any time.
• Restrict processing: Request that we limit the processing of your personal information under certain circumstances.
• Object to processing: Object to the processing of your personal information where we rely on legitimate interests.
• Disconnect ad accounts: You may disconnect your advertising accounts from our platform at any time through your account settings.

To exercise any of these rights, please contact us using the information provided in Section 12 below. We will respond to your request within 30 days or as required by applicable law.

9. Children's Privacy

The Site and our platform are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verified parental consent, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 13, please contact us immediately at eric@infogetics.com.

10. International Data Transfers

The Site is hosted in the United States. If you access the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using the Site, you consent to the transfer of your information to the United States.

11. Third-Party Links

The Site may contain links to third-party websites and services, including our parent company at infogetics.com, affiliated ventures, and advertising platforms (Google, Meta, Microsoft, LinkedIn). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party site you visit.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page.

Your continued use of the Site after any changes to this Privacy Policy constitutes your acceptance of the updated policy.